“Most people expect learning to just happen without their taking the time for thought and reflection, which true learning requires. In the past, with slower com- munication systems, we often had a few weeks to ponder and rethink a decision. Today we’re accustomed to e-mails, faxes, overnight letters, and cell phones, and have come to believe that an immediate response is more important than a thoughtful one.”
— Steven Robbins
Harvard Business School
Working Knowledge
— Steven Robbins
Harvard Business School
Working Knowledge
I Like The Cut of His Jib 